AML/KYC Policy
In order to protect both you and Firetrade, we follow recommended guidelines to adhere to AML (Anti-Money Laundering) and KYC (Know Your Customer) principles.
Before a user can begin making withdrawals, we require the following information:
  1. Your name
  2. Your location
  3. A photo of a government-issued ID card
  4. Your government-issued ID number
  5. Additional information depending on your country of origin
In addition to the above, we also:
  1. May ask that you do a one-time video call with us to verify your identity
  2. Check cryptocurrency addresses with Chainalysis
  3. Periodically re-review customer information and occassionally ask for more documentation
If you have any questions, please contact us.